There’s a lot that goes on behind the scenes here to continuously improve our services so we thought it would be fun to share some of this hard work with our clients and make a new blog series of it. From time to time we will be posting what we’ve been working on here at Dathorn as we continue to strive for perfection!
As many of you know, the majority of our infrastructure and all of our hosting servers are located in Dallas, Texas. It is a great location that we’ve enjoyed through various providers for a number of years. We do, however, have a few services that are strategically placed off-site for redundancy and the convenience of our clients.
If you’ve been in the hosting business long enough, whether it be shared hosting, a dedicated server, or even colocation, you’ve likely been unfortunate enough to experience an outage of some sort. We understand that there is nothing more frustrating than coupling an outage with the inability to contact your provider because now their website, phone system, etc. is down as well. Most can be very understanding when it comes to outages but when you’re unable to even reach your provider to get an update or confirm that they’re working on the problem the situation can quickly become very stressful.
It is for this very reason that we maintain our website, portal, and other systems off-site from our primary location. We’ve done this for many years now but over the past few months we’ve added to it and have moved locations entirely. These off-site services were previously hosted in Washington, D.C. and have since moved to Tampa, Florida. The move was necessary for a number of reasons but mainly because we needed more room to grow. Since our existing hardware was reaching its end of life this provided a convenient opportunity to migrate to all new hardware.
In addition to our own website and portal this new location is the home of our new SpamTitan node, a secondary DNS server, and our off-site backups. We plan to further expand our off-site services in the future and this move provides the opportunity for us to do so. Future blog posts will cover this as well as the importance of having redundant DNS and proper backups so stay tuned!