There’s a lot that goes on behind the scenes here to continuously improve our services so we thought it would be fun to share some of this hard work with our clients and make a new blog series of it. From time to time we will be posting what we’ve been working on here at Dathorn as we continue to strive for perfection!

As many of you know, the majority of our infrastructure and all of our hosting servers are located in Dallas, Texas. It is a great location that we’ve enjoyed through various providers for a number of years. We do, however, have a few services that are strategically placed off-site for redundancy and the convenience of our clients.

If you’ve been in the hosting business long enough, whether it be shared hosting, a dedicated server, or even colocation, you’ve likely been unfortunate enough to experience an outage of some sort. We understand that there is nothing more frustrating than coupling an outage with the inability to contact your provider because now their website, phone system, etc. is down as well. Most can be very understanding when it comes to outages but when you’re unable to even reach your provider to get an update or confirm that they’re working on the problem the situation can quickly become very stressful. Continue reading →