A frequent question from clients over the past 20 years has been “How do I grant someone else access to my cPanel?” and up until recently there hasn’t been a solution other than providing the individual with the cPanel account’s login information. This is where cPanel’s relatively new Manage Team feature steps in and allows you to create team users within cPanel, granting them a selection of privileges to the cPanel account.
To get started, you’ll first need to create a feature list within WHM with the “Manage Team” feature enabled. To avoid confusion for clients that don’t require this functionality, we do not enable it by default. You can then edit your packages to use this feature list where necessary. After this is completed, you’ll notice that the left menu of cPanel now has a “Manage Team” link.
Upon selecting the “Manage Team” menu item, you’ll be presented with a list of your current team users along with options to create users and view the audit log. As you can see below, this demo account has one user present with the “Database” role selected. You can also see when the user was created and when they most recently logged in. Continue reading